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Postage

Our shopping cart does NOT calculate freight - during checkout and on your order confirmation, freight will therefore show as $0.00 - NOTE we will add shipping costs during order processing in line with the freight information shown below.

If you want us to provide a shipping quote before we process your order, you must request this in the Order Instructions section during the final checkout step.

Deliveries are posted Monday, Tuesday, Thursday and Friday.


Crochet Australia Freight Information  

Australian Customers Only  

We use Fastway Couriers (where available) or Australia Post – for regular delivery.  All parcels are able to be tracked.  We charge actual postage plus a packaging/handling fee on all orders.

Minimum postage and handling for books is $5.15.

Minimum postage and handling for parcels in the Sunshine Coast area $8.50.

Minimum postage and handling for parcels in the rest of Australia - $9.85.

Where possible we use prepaid satchels for parcels, the prices of which are noted below.

 

Fastway

Australia Post

Large Letters (generally books)

 

$5.15

Satchels up to 3kg in Sunshine Coast

$8.50

 

Satchels up to 500g

 

$9.95

Satchels up to 1kg

$9.85

 

Satchels up to 3kg

$12.50

$14.95

Satchels up to 5kg

$14.00

$18.50

 

If goods are unable to be sent using satchels they will be sent for actual postage cost plus $2.00 packaging/handling fee.

Fastway Courier information

Fastway Courier deliver by Roadservice only.  The following are the approximate delivery times from the Sunshine Coast

Next Day – Sunshine Coast, Brisbane, Gold Coast, Toowoomba, Sydney

2 days – Melbourne and Victoria and rest of NSW

3 days – Adelaide and SA

4-5 days – Tasmania

7-10 days – Perth and Vicinity

If you wish to have your parcel delivered quicker, please request express Australia Post delivery

The Fastway Courier delivery zone is the white area of the map below. Fastways will not deliver to a PO Box, so please use your street address.

fastway-map-001.jpg

Just select shipping method 1. and we will determine for you whether or not you are within the Fastway Courier zone.

All goods shipped with Fastway Couriers are insured to their cost value.

Australia Post information

All goods are sent unregistered and uninsured, therefore at your risk.  We therefore recommend Australian customers take the option of Registered Post which provides signature on delivery and up to $100 insurance cover for a small fee of $4.45 (plus $1.50 for each extra $100 cover).  We reserve the right to register any delivery and charge the applicable registration fee where we determine this to be in your best interests.  

Delivery times for Australia post are generally 1-2 days for major cities on the East Coast, up to 5 days for other locations on the East Coast and up to 14 days for the West Coast.

You also have the option of selecting express delivery, the prices of which are noted below:  

Express Post Letter $9.05
Express Post up to 500g $12.15
Express Post up to 3Kg $16.50
Express Post up to 5Kg $25.25  

BELOW IS A GUIDE ONLY AS TO HOW MUCH POSTAGE YOU MAY PAY

Books only 
1 - 3 books ..........$5.15,     4 or more books .......$8.50 Sunshine coast, Elsewhere $9.85, $9.95 or $14.95 (depending on weight and location).
Heavy books marked (* or ** plus extra postage):-
1 book marked * .....$5.15
2 or more books marked * 
OR 1 or more books marked ** $8.50 Sunshine Coast Elsewhere $9.85, $9.95 or $14.95 (depending on weight and location)
  
 

Other Goods
Will be considered a parcel and packaged in the prepaid satchels where possible  - the minimum price being $9.85 if in the Fastway zone, $9.95 elsewhere (or $8.50 if in the Sunshine Coast)

Small balls of cotton – for example Lizbeth, DMC Perle cotton or 20g Finca balls – approx 12 will fit into the minimum postage bags

Medium balls of cotton/yarn – for example – MT Perle, Clever country, Petra, Cebelia 50g balls, excel metallic yarn – approx 6 will fit into minimum postage bags. 

Note:  If goods contain any heavy or bulky items or large balls or quantity of thread, extra postage may apply as Australia Post cubes such items. 

 

Important information for International Customers

International orders under $10.00 will incur an additional administration fee of $5.00  

Currency
All prices on this site are in Australian dollars.  

Payment
We cannot accept international money orders or money orders from your country as we cannot cash them in Australia, nor can we accept personal cheques or bank cheques in your currency. Payment can only be accepted by credit card (Mastercard or Visa).  

Shipping  

Shipping is by airmail international post.  We charge actual shipping costs plus a $4 packaging and handling fee.  Insurance fee is $9.60 for $100 coverage, plus $2.50 for each extra $100 cover.  If you do NOT want goods insured, then goods are forwarded at your risk and we will not be responsible for any loss or damage.  We are unable to insure goods to some countries.

If your order consists of light books only, where possible, we will forward by airmail large letter, as this is faster and more economical.

Please allow 2 to 3 weeks delivery for parcels.

You have the option of having Standard - your shipment is tracked - or - Economy - your shipment is not tracked.  You may use the Australia Post international parcel calculator, for an estimate of your shipping costs.

Prior to dispatching your goods we will advise you of the cost and options available, please provide full postal address.